Privacy Policy

1. Introduction

ForwardToSafety ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email phishing detection service.

Important: While we strive to provide accurate phishing detection, no security service can guarantee 100% accuracy. Our analysis is intended as one factor in your decision-making process.

2. Information We Collect

2.1 Email Content

When you forward an email to check@forwardtosafety.com, we receive and process the email content, including:

• Email headers (sender, recipient, subject, timestamps)
• Email body content (text and HTML)
• Attachments (analyzed for threats but not permanently stored)
• Embedded links and URLs

2.2 Account Information

For paying customers, we collect:

• Email address
• Billing information (processed securely by Authorize.net)
• Usage statistics (number of emails analyzed)

2.3 Automatically Collected Information

When you visit our website, we may collect standard web analytics data including IP address, browser type, pages visited, and referring URLs.

3. How We Use Your Information

We use the information we collect to:

• Analyze forwarded emails for phishing threats
• Send you analysis results via email
• Maintain and improve our detection algorithms
• Process payments and manage subscriptions
• Communicate service updates and security alerts
• Comply with legal obligations

4. Email Analysis & Privacy

4.1 What We Analyze

When you forward an email to check@forwardtosafety.com, we analyze:

• Email headers (sender, authentication records, routing information)
• Email body content (to identify phishing patterns, urgency language, threats)
• Links and URLs (to check for malicious destinations)
• Attachments (if present, to identify malware signatures)

4.2 What We Do Not Do

• Read or store your personal emails beyond the specific message you forward for analysis
• Access your email account or inbox (you forward messages manually)
• Share your forwarded emails with third parties (except as required by law)
• Use your email content for marketing or advertising purposes
• Sell your data to data brokers or advertisers

5. Data Retention

5.1 Analyzed Emails

Stored for 90 days for your reference and historical reporting. Automatically deleted after 90 days unless you flag for extended retention. You may delete analyzed emails from your dashboard at any time.

5.2 Analysis Results

Threat intelligence data (anonymized patterns) retained indefinitely for service improvement. Your personal threat history retained for duration of subscription plus 30 days. Deleted within 30 days of subscription cancellation (unless legal hold applies).

5.3 Account Data

Email address, billing information, and account settings retained while subscription is active. Deleted within 90 days of subscription cancellation (unless required for legal/tax purposes).

5.4 Anonymized Data

We may retain anonymized email data indefinitely for testing, development, and improving our detection algorithms. This anonymized data has all personally identifiable information removed and cannot be linked back to you or the original sender.

6. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who assist in operating our service (payment processing, email delivery)
• Threat Intelligence: Anonymized threat data may be shared with security research partners to improve industry-wide protection
• Legal Requirements: When required by law or to protect our rights

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure data storage, and access controls. See our Security page for more details.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your data: Download your analysis history and account information
• Delete your data: Request complete account and data deletion
• Correct inaccurate data: Update your account information at any time
• Opt-out of marketing emails: Unsubscribe from marketing communications anytime
• Object to or restrict processing: Limit how we use your data
• Data portability: Receive your data in a portable format

To exercise these rights, email privacy@forwardtosafety.com. We will respond to your request within 30 days.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@forwardtosafety.com