Help Center

Frequently Asked Questions

Billing, terms, and cancellation. Questions about the check-up itself — what it reads, why Windows warns, what a report keeps — are on the Support page.

Privacy & Security

Billing & Plans

Subscriptions

Testimonials & Reviews

Pricing & Transparency

Cancellation

Still have questions?

The check-up has its own answers — what it reads, why Windows warns, what a report keeps, and how a refund works. Or write to support@forwardtosafety.com.

Read the Support page

Frequently Asked Questions

Privacy & Security

Who can see my analysis results?

How do you look after the data you hold?

Billing & Plans

Can I change my plan?

Is there a discount for paying yearly?

What's your money-back guarantee?

Subscriptions

Will you force me to pay more for new features?

What if I cancel and re-subscribe later?

What are the available terms?

Testimonials & Reviews

Are your testimonials real?

Do you pay customers for positive reviews?

Pricing & Transparency

How does pricing work?

What does a Support & Defend seat cover?

Cancellation

How do I cancel my subscription?

What if I want to cancel within 30 days?

What if I cancel after 30 days?

Will you try to talk me out of canceling?

Is it hard to cancel?

Still have questions?