Support & Defend
Someone else owns it
There are a lot of ways into a computer, and most start at a door that’s standing open. Keeping those doors shut, and handling it when something goes wrong, stops being yours. It comes to us.
Sixteen ways in
Pick one, or let it play. The computer on the right is an example; the weak spots are real kinds of weak spot.
← STARTS ON ITS OWNSTARTS WITH SOMETHING SENT TO YOU →
comes from
The internet
scanned all day
This computera few of the things on it
open to the internet
on
on
none found
18.12.416
off
116.0
23.003
last: 9 months ago
6.22
on
off
1 new entry
7 installed
1 folder
1 installed
…and every other installed programeach one compared
login: administratorsigns in as youturns off protectionfiles encrypted
How it gets in
Remote Desktop open to the internet
Programs sweep the whole internet for computers answering on Remote Desktop’s port, then try passwords until one works. Leaked and reused passwords make that quick.
The weak spot
Remote Desktop reachable from outside, where attackers try leaked and reused passwords. On Windows 7 and older that hadn’t been updated, BlueKeep (2019) needed no password at all.
CVE-2019-0708 · BlueKeep
What makes it happen
- Support for all your computer and network problems
- Updates, locked-down settings, antivirus and monitoring on every device
- Backups we manage and test that they restore, and a site filter that follows each computer
- One dashboard for the whole business, included
- The Reveal Scan detailed report, included
Good to know
- An annual commitment, paid monthly by credit card, starting when we've finished setting you up
- We set this up with you directly, under its own contract
- A one-time onboarding fee of one month of your plan, including device management, billed with your first month
- Founders pricing. Renew the same plan at the rate you pay now, for as long as we offer that plan
- Refundable within 30 days of your first payment, no reason needed. Reach out to us and we’ll take care of it
- Once we’ve started setting you up, the refund is everything except the one-time onboarding fee
- After the first 30 days, ending early carries a fee of 80% of the remaining balance
- Renews each year. We remind you 30 days before it renews, and you can turn off renewal any time in your customer portal
- 5-seat minimum. 5 seats cover up to 5 computers, each with up to 2 phones or tablets
- No plan can stop a person being talked into something, but we're who you call when it happens