You Built a Business.
Not an IT Department.
Support & Defend is top-rated managed services — full computer and network support, someone watching your systems around the clock, and active response the moment something looks wrong. Your IT should work as hard as you do.
When something goes wrong, who do you call?
Most small businesses don’t have an IT team. They have a guy.
He comes when he can. He bills by the hour. He’s juggling six other clients. And when the printer stops working, the network goes down, or something suspicious pops up on a screen at 9 p.m. on a Friday — you’re on your own until Monday.
Meanwhile, the threats don’t take weekends. A ransomware attack at 2 a.m. Saturday can lock every file in your business before anyone notices. A compromised email account can send invoices to your clients with the wrong bank details. And every hour you spend troubleshooting a computer problem is an hour you’re not running your business.
What if your IT worked like it does at a Fortune 500?
Full support. Proactive monitoring. Someone who knows your systems, answers your calls, and acts the moment something goes wrong — not after you’ve already lost a day.
Full support
Computer problems, network issues, printer troubles, software questions — call, email, or message Craig’s team directly. A real person every time, not a chatbot or a ticket queue that goes nowhere.
24×7 monitoring
Your systems are watched around the clock. The moment something triggers — a suspicious process, a failed login pattern, an unusual connection — automated containment fires first, then Craig’s team investigates and acts.
Active response
We don’t just alert you — we act. Threats are contained, investigated, and resolved. If something gets through on our watch, the IT response is on us. That’s the Support & Defend Pledge.
Everything protected
Enterprise endpoint protection on every machine. DNS-layer protection on every network. Managed, monitored remote backup. Your entire operation — computers, servers, and network — under one roof.
The Guide
Your business deserves the same protection that Fortune 500 companies get.
We know what it’s like to be the person everyone calls when something breaks. To be the CEO, the office manager, and the IT department all at once. To stay late fixing a computer problem instead of being home for dinner. That weight shouldn’t be on you — and with the right team behind you, it doesn’t have to be.
Craig Peterson has spent 30 years building security operations for banks, hospitals, and defense contractors — the kind of organizations that can’t afford downtime. Support & Defend brings that same capability to businesses like yours. In three decades of managed services, not one of Craig’s clients has been hit by ransomware.
How it works
We learn your business, then we run your IT. You run your business.
We learn your business
A fit call with Craig to understand your setup — how many machines, what software, what matters most. No obligation. If we're the right fit, we build your protection plan together.
We handle everything
Onboarding is hands-off for you. We deploy protection, configure monitoring, set up backups, lock down configurations, and connect your team to direct support. Your systems are covered from day one.
You run your business
Computer problem? Call us. Suspicious email? Forward it. Network down? We're already on it. You get enterprise IT without hiring an enterprise IT department.
“I already have an IT guy.”
Good IT people are hard to find. And if you have one, you probably don’t want to lose them. But here’s the question: can they watch your systems at 2 a.m.? Can they patch 67 applications across 15 machines every week? Can they monitor for insider threats, contain a breach in seconds, and investigate what happened — all while fixing the printer?
Most “IT guys” are excellent at solving problems when they’re called. But they’re reactive — they come when something breaks. Support & Defend is proactive. We catch the problem beforethe break. And when something does go wrong, we’re already on it — not because you called, but because our systems flagged it while you were sleeping.
You don’t have to replace your IT guy. But you do need someone watching the things he can’t see from where he stands.
The Support & Defend Pledge
If something gets through on our watch, the IT response is on us — no bill, no clock, no fine print. We own the outcome because we own the watch.
Backed by Craig Peterson’s 30 years of hands-on cybersecurity experience.
Everything in Support & Defend
Pricing
Servers: $497/mo each · 5-device minimum
+$33/mo per computer first year (onboarding) · +$66/mo per server
Billed annually · 30-day unconditional refund · Craig’s personal guarantee
Build my DefenseBook a fit call — no obligation, no pressure.
2- and 3-year terms lock your rate and waive onboarding on added machines.
When all our other worldwide divisions were shut down for almost two weeks, Craig and his team kept us online — without a sign of the ransomware that hit everyone else.
Not sure which tier is right?